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Sustainability

Our Commitment

At Care24Seven, we are committed to delivering high-quality care in a way that is environmentally responsible, socially impactful, and underpinned by strong governance.

Our Sustainability approach ensures that we not only support individuals to live safely and independently, but also contribute positively to our communities, our workforce, and the wider environment. This value is present in all that we do, across the company.

Social Impact

Diverse Hands Together

As a care provider, our greatest impact is on people. Our social responsibility is embedded in how we deliver care and support our communities.

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Supporting People

  • Delivering person-centred care that promotes independence, dignity, and choice

  • Supporting individuals to engage in their communities and reduce isolation

  • Enabling access to education, employment, and social opportunities

Supporting Communities

  • Working in partnership with local authorities, ICBs, and healthcare professionals

  • Creating local employment opportunities

  • Contributing to more inclusive and resilient communities

Our Workforce

  • Fair and safe employment practices, including robust recruitment and safeguarding

  • Ongoing training and development to maintain high standards of care

  • Promoting equality, diversity, and inclusion

  • Supporting staff wellbeing and fostering a positive working culture

We recognise the importance of reducing our environmental footprint and embedding sustainable practices across our operations.

Environmental Responsibility

Children Caring for Environment

Our focus Areas

Reducing Carbon Impact

  • Efficient planning of care delivery to minimise travel and reduce emissions

  • Encouraging the use of sustainable transport options where possible

  • Ongoing review of our operational footprint as we grow

Digital Transformation

  • Use of digital care planning and records to significantly reduce paper usage

  • Streamlined communication systems to reduce administrative waste

Resource Efficiency

  • Promoting energy-conscious practices across our offices and operations

  • Reducing unnecessary consumption of materials and supplies

Waste Management

  • Responsible disposal of clinical and operational waste

  • Recycling initiatives wherever feasible

Sustainable Procurement

  • Working with suppliers who demonstrate responsible and sustainable practices

  • Considering environmental impact as part of purchasing decisions

 

We are committed to continuously improving our environmental performance as part of our long-term strategy.

A copy of our latest Carbon Reduction Plan can be found here.

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Strong governance is central to our ESG approach and ensures we operate as a safe, transparent, and accountable organisation.

Governance and Accountability

We are committed to:

  • Maintaining effective quality assurance and audit systems

  • Monitoring outcomes and continuously improving our services

  • Upholding safeguarding, duty of candour, and regulatory compliance

  • Encouraging feedback from service users, families, staff, and partners

  • Ensuring ethical business practices across all operations

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Our governance framework supports a culture of openness, learning, and continuous improvement.

Continuous Improvement

Sustainability is an ongoing journey. Care24Seven is committed to:

  • Regularly reviewing and strengthening our sustainability practices

  • Setting realistic and measurable sustainability goals

  • Engaging staff in environmentally and socially responsible behaviours

  • Exploring innovative approaches to deliver more sustainable care

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Looking Ahead

As we continue to grow, Care24Seven is committed to embedding sustainability principles into every aspect of our organisation.

Our aim is to deliver care that not only improves lives today, but also contributes to a more sustainable and responsible future for our communities.

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